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Oxygen Concentrators: Procedure for Prescribing

Home Oxygen Supplies: Procedure for Ordering
An integrated (cylinder, concentrator, liquid) home oxygen service for England and Wales is available direct to the patient's home from a regional supplier. Services include emergency oxygen therapy, short burst oxygen therapy, long-term oxygen therapy and ambulatory oxygen therapy.
Supplier Regional Groups of PCTs (England) & LHBs (Wales) Contact
Air Products plc North West: Cheshire & Merseyside, Cumbria & Lancashire and Greater Manchester SHA areas
Yorkshire & Humberside: W Yorkshire, N & E Yorks and N Lincolnshire and S Yorkshire SHA areas
East Midlands: Leicestershire, Northants & Rutland and Trent SHA areas
West Midlands: Birmingham & the Black Country, Shropshire & Staffordshire and W Midlands South SHA areas
London North: N Central London, NE London and NW London SHA areas
South West: SW Peninsular, Dorset & Somerset and Avon, Gloucestershire and Wiltshire SHA areas
Wales: LHBs in Wales
T: 0800 373580
F: 0800 214709
Allied Respiratory South West London, Thames Valley, Hants & Isle of Wight: SW London, Hampshire & Isle of Wight and Thames Valley SHA areas
South East London, Kent, Surrey & Sussex: Kent & Medway, SE London and Surrey & Sussex SHA areas
T: 0500 8237773
F: 0800 7814610
BOC Medical Vitalair Eastern England: Bedfordshire & Herts, Essex and Norfolk, Suffolk and Cambs SHA areas T: 0800 136603
F: 0800 1699989
Linde Gas UK Home Care North East: Co Durham & Tees Valley and Northumberland, Tyne & Wear SHA areas T: 0808 2020999
F: 0191 4974340
  • Assessment by respiratory team - best practice guidelines available on British Thoracic Society website www.brit-thoracic.org.uk
  • Order by completing Home Oxygen Order Form* (HOOF) indicating service required, oxygen flow rate (if awaiting referral, recommended flow rate = 2L/minute), hours of use, special needs
  • Send HOOF direct to supplier (no longer use FP10 or WP10)
  • Supplier will provide all necessary equipment to best meet the patient's needs as indicated on the HOOF
  • Supplier provides advice to clinical staff, patients and carers on the use of oxygen equipment at any time via 24-hour freephone numbers listed
  • Supplier cannot alter flow rate specified by clinician
  • Changes to patient's oxygen needs should be indicated on a new HOOF and sent to supplier
  • Supplier responsible for arrangements for payment of electricity costs associated with use of equipment supplied

* Available from local NHS Stores or download from www.primarycarecontracting.nhs.uk or http://howis.wales.nhs.uk/sites3/docopen.cfm?orgid=521&ID=60627 (access restricted to authorised NHS Wales personnel)

NB: Current supply arrangements in Scotland remain unchanged

 

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